The NSW government has introduced a Name and Shame register that lists enforcement actions taken against real estate agents, property managers and strata managing agents. It’s a public, easy-to-search tool from NSW Fair Trading that shows details like an agent’s name, licence number and the action taken — including fines, licence suspensions, cancellations, public warnings and prosecution outcomes.
For agents, the arrival of this register is a clear reminder of why compliance and professional standards matter every day. When regulatory action is taken by NSW Fair Trading, the outcome can appear on the register for consumers to see. That means vendors, buyers, renters and property owners can check an agent’s enforcement history before they decide to engage their services, so maintaining a clean record isn’t just good practice — it’s good for reputation and business.
The register forms part of a broader effort to raise industry standards and boost confidence in the property market. It sits alongside increased inspections and other regulatory activity aimed at reducing serious breaches of property and strata laws.
Rather than something to be afraid of, this is an opportunity for agents to reflect on their compliance frameworks, keep up with best practice and demonstrate to clients that they operate with transparency and integrity. Regularly reviewing your processes and understanding how the register works can help protect both your licence and your professional reputation.
If you want to see how it works or check how actions are presented, the Name and Shame register is available on the NSW Fair Trading website.